As a not-for-profit organization, Christian Virtual School cannot always offer full refunds. Within hours of registration, our administration staff undertake many tasks including activating the student account, completing the enrolment, contracting the teacher, establishing electronic/physical files, tracking the enrolment for Ministry purposes, and more. Even if the student does not begin the course, the preliminary work in our office will be completed.However, if you are unsatisfied with your experiences, or have concerns, please do not hesitate to reach out to our administration staff. They will be happy to work with you to find a solution.